How can I pay? We accept PayPal, American Express, Visa and MasterCard credit cards, as well as AfterPay. For AfterPay policies please refer to the AfterPay tab at the bottom of our website.
Are there any delivery costs? Salty Fox provides free delivery within Australia for all orders of $100 or more. Orders of less than $100 will incur a flat standard delivery fee of $10 using registered Australia Parcel Post. The express service incurs a fee of $5. We would love to offer free International delivery, hopefully soon. But for now we cap all deliveries outside of Australia at $15
I just ordered online. Can I check how long delivery will be? Once we have processed you order we will send you a tracking number to your email so you can track your parcel. We send via regular Australian Post. So delivery times will vary depending on destination points. We also offer the option of an express delivery upgrade within Australia only for a small extra cost of $5
Do you ship internationally? Yes we ship worldwide
How do I return a product? Please refer to our Returns and Exchanges Policy page for all returns information. We have made it really easy and straight forward for you.
How can I be confident I’m ordering the correct size…? Please refer to our detailed size chart. Please note that this is only a guide, but if you follow the guide you fill find it extremely helpful. If you would like specific information on a product you can email us on firstname.lastname@example.org We would love to help you with any questions you may have
What is the best and fastest way to contact you? Visit our contact us page and fill out the contact form.
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